Terms of Service
The terms that govern our professional relationship and service delivery.
The terms that govern our professional relationship and service delivery.
Effective Date: March 29, 2026
These Terms of Service ("Terms") govern your use of the website operated by Ecco Facilities LLC ("Ecco," "we," "us," or "our") at eccofacilities.com (the "Site") and the facility services we provide. By accessing or using our Site, or by engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
Ecco Facilities LLC provides professional janitorial cleaning, day porter, and related facility maintenance services to commercial clients across the five boroughs of New York City. Our services include, but are not limited to, recurring janitorial cleaning, on-site day porter staffing, floor care, restroom sanitation, and specialty cleaning.
The specific scope, frequency, and terms of service for each client are defined in the individual service agreement or proposal provided upon request.
All quotes and service proposals provided by Ecco Facilities are based on information supplied by the prospective client, including facility size, layout, usage, and service requirements. Quotes are subject to the following conditions:
Upon acceptance of a proposal, Ecco Facilities and the client will enter into a service agreement that outlines the specific scope of work, schedule, pricing, and other relevant terms. All service delivery is governed by the terms of that agreement.
We pride ourselves on flexibility. Our agreements are designed to be straightforward and transparent, without hidden fees or confusing fine print.
Ecco Facilities stands behind the quality of our work. If you are not satisfied with any aspect of our service, we ask that you notify us within 24 hours of the service in question. Upon notification, we will:
Our goal is your complete satisfaction, and we will make every reasonable effort to resolve concerns quickly and professionally.
We believe in earning your business through performance, not contractual lock-in. Our cancellation terms are designed to be fair and flexible:
To enable Ecco Facilities to deliver services effectively, clients agree to:
Ecco Facilities LLC is fully insured and bonded. However, our liability is subject to the following limitations:
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
Ecco Facilities maintains comprehensive general liability insurance and is fully bonded. Certificates of insurance are available upon request. All team members are background-checked and trained in accordance with industry best practices.
All content on the Site, including text, graphics, logos, images, and software, is the property of Ecco Facilities LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
By using the Site, you agree not to:
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising from these Terms or our services shall be resolved in the courts located in New York County, New York.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of the Site or our services following any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms of Service, please contact us at:
Ecco Facilities LLC
Email: info@eccofacilities.com
New York City, NY