Privacy Policy
How Ecco Facilities LLC collects, uses, and protects your information.
How Ecco Facilities LLC collects, uses, and protects your information.
Effective Date: March 29, 2026
Ecco Facilities LLC ("Ecco," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at eccofacilities.com (the "Site") or interact with our services.
We collect personal information that you voluntarily provide to us when you interact with our Site. This may include:
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our Site features an AI-powered chat widget designed to assist visitors with questions about our services. When you use the chat widget, your messages are transmitted to an external application programming interface (API) hosted at ecco-chat-backend.vercel.app for processing. This service is used solely to generate responses to your inquiries and does not store your conversation data beyond what is necessary to provide a response during your active session.
We recommend that you do not share sensitive personal information (such as Social Security numbers, financial account details, or passwords) through the chat widget.
Ecco Facilities does not use cookies for advertising or behavioral tracking purposes. Our Site may use only essential, strictly necessary cookies required for basic website functionality (such as navigation and form submission). We do not deploy third-party tracking cookies, analytics pixels, or retargeting technologies.
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Quote request data and related communications are retained for a reasonable period to facilitate ongoing service discussions and business record-keeping.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us using the information provided below.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ecco Facilities LLC
Email: info@eccofacilities.com
New York City, NY